Bryan's Little Corner

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Friday, April 03, 2009


Looks like I got hit. ZoneAlarm is a piece of SHIT and their support is non existant. I have been waiting for going on two hours for a CHAT which is the way they support you. Here is what happened so you do not make the same mistake if you are using ZoneAlarm.

First, dump ZoneAlarm and get something else that REALY WORKS. Anyway here we go.

I have ZoneAlarm Security Suite 1 PC - 1 Year that I updated on March 31. I ran a scan and everything came back fine except it found about 8 malware items, nothing unusual.

Today I received a message box that said there is an update to ZoneAlarm that is important to apply. After I downloaded zaSuiteSetup_80_298_035_en.exe and ran it my machine no longer seems to work proper.

I can not seem to get to some places on the Internet. The ZoneAlarm product icon says protection is up but the UI is initializing and that was for a long time (at least 7 minutes) so I finally restarted. It did not seem better. Then I restarted in Safe Mode and things seem better more or less.

The file I downloaded is 61,024,648 bytes long and says that it is
It says it was signed April 1st at 12:04:12 AM

It did not seem better. Then I restarted in Safe Mode and things seem better more or less but that means ZoneAlarm is not running. I still can not access Windows Update.
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
I also can not get the google updater to get Norton Security Scan and had a problem downloading that.

So it looks like I am infected. It also looks like ZoneAlarm has horribly failed me and they do not even have a message on their front page saying what is going on. I wish I could get this out to the press so they could warn everyone about ZoneAlarm. I guess I will just have to try this instead.